If there such a place called Blog Heaven I would voluntarily go up there and grab back all my lost blogs.
Earlier I got the shock of my life when I noticed that all the modifications I made to my site http://www.entrepremom.info were all gone. Theme, posts, widgets, plugins were all gone! At first I was so shocked and I didn’t know what to do. I am new to this as I have only maintained free blogs before and never did I encounter such.
I Googled for some information and it left me no choice but to contact the Customer Service representative of Hostgator. The chat went well and the CS Rep was very helpful. He told me that my database got corrupted so Hostgator has to restore it first but I need to pay the $15 restoration fee. Anyhow, I need not pay any.
Our conversation went like this:
6:16:26 AM) Mithun Ba: Ok, it looks like we have a backup from Sun, Nov 1st. But you will need to fill out this form, and there is a $15 to recover back ups.
(6:16:32 AM) Mithun Ba: https://secure.hostgator.com/restore.php
(6:16:56 AM) Iris: thanks,what happened then?
(6:19:14 AM) Mithun Ba: This is an issue for our Security Department. Please send an email to firstname.lastname@example.org. Include your primary domain name and full details of your issue; including any error messages or emails with complete headers. They will work with you to resolve the issue.
(6:19:36 AM) Iris: thanks I’ll send an email now.
(6:19:45 AM) Mithun Ba: One moment Iris, I am checking something real quick too.
(6:20:29 AM) Iris: sure
(6:24:42 AM) Mithun Ba: Iris, can you check : http://entrepremom.info/
(6:26:03 AM) Iris: yey! that was from last Sunday, right?
(6:26:23 AM) Iris: lost all the changes I made today though
(6:26:54 AM) Mithun Ba: Yeah, your database was currupted somehow, so this was the latest we could restore from.
(6:27:08 AM) Mithun Ba: You dont need to fill out the form now, it was done for you already.
(6:27:50 AM) Iris: thanks Mithun! How can I protect my databases from being corrupted again? It already happened twice, last Saturday morning and today. Don’t want it to happen again 🙁
(6:28:24 AM) Mithun Ba: Hmm, was there anything inparticular you did both of those times?
(6:29:20 AM) Iris: I went to the cpanel and opened fantastico? maybe it caused the errors?
(6:29:35 AM) Mithun Ba: One moment, I can run a fantastico check.
(6:29:56 AM) Iris: thanks
(6:31:13 AM) Mithun Ba: Ok, It ran, I didnt see any errors, but hopefully this will prevent them from popping up again.
(6:32:07 AM) Iris: thanks Mithun!
(6:32:33 AM) Mithun Ba: No problem Iris, was there anything else you needed?
(6:33:10 AM) Iris: that would be all, thank you 🙂
I did major site modifications this morning so it means I LOST IT ALL.
Gladly all posts except the two I posted this morning were still there but the widgets, plugins and links I painstakingly added this morning were all gone. gone. gone. gone to blog heaven.
WordPress and own web hosting are both new to me therefore making my blog life even more challenging.
As I write this post I am still in the process of adding widgets. Good luck to me.